Who is this unit for?

You are likely to be in a role which involves you providing support on products or services.

Who is this unit for?

You are likely to be in a role which involves you monitoring security procedures for ICT in your workplace.

Who is this unit for?

You are likely to be in a role that involves you administering user profiles.

This is the ability to specify and configure user profiles, incorporating knowledge of user identifiers, passwords and related information, allowed system access and facilities access.

You are likely to be in a role which involves you planning and carrying out or controlling a wide range of installations or upgrades.

One of the two Mandatory Units for the OCR Level 3 NVQ for IT Professionals